Privacy Policy

Introduction

Welcome to GoGrowTools ("we", "us" or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our website gogrowtools.com and when you use our software and reseller panel services.

Information We Collect

  • Account and contact information: name, email address, billing/shipping address, phone number when you create an account, purchase a product, or contact support.
  • Payment information: When you purchase, payment details are collected by our third-party payment processor (we do not store full credit card numbers on our servers).
  • Usage data: information about how you use our website and services such as pages visited, downloads, features used, IP address, browser and device information, and timestamps.
  • Reseller panel data: if you use reseller features, we collect reseller account details, license keys you distribute, and metadata about licenses sold. Note: some reseller panel features are paid — information about which features are paid is shown in the reseller dashboard and in our product descriptions.
  • Support and communications: the content of communications you send us (support requests, feedback, and other messages).

How We Use Your Information

We use the information we collect for purposes including:

  • Processing transactions and providing purchased software and services.
  • Operating, maintaining and improving our website, products, and reseller panel.
  • Customer support and account administration.
  • Sending transactional messages (order confirmations, receipts, license information), and — with your consent — marketing communications.
  • Detecting and preventing fraud, abuse, or other illegal activity, and enforcing our Terms of Use.

Legal Basis (Europe / GDPR)

If you are located in the European Economic Area, our legal basis for processing personal data includes performance of a contract (to deliver products and services), compliance with legal obligations, our legitimate interests (running and improving the business, preventing fraud), and your consent where required.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to provide, secure, and improve our services, to analyze usage, and for advertising when applicable. You can manage cookie preferences in your browser. For more advanced controls, consult our cookie banner if displayed on the site.

Third-Party Services

We may share personal information with service providers who perform services on our behalf, such as payment processors, hosting providers, email delivery services, analytics providers, and customer support tools. These providers are contractually restricted from using your data for other purposes.

Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

Security

We implement reasonable administrative, technical and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure — we cannot guarantee absolute security.

International Transfers

We are based in Morocco and may transfer personal data to countries outside your jurisdiction. When we do, we ensure appropriate safeguards are in place (standard contractual clauses, vendor assessments) as required by applicable law.

Your Rights

Depending on your jurisdiction you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise your rights, contact us at the address below.

Children

Our services are not directed to children under 13 (or the minimum age under local law). We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with a new effective date.

Contact

If you have questions or requests regarding this Privacy Policy, please contact us at:

GoGrowTools
Email: support@gogrowtools.com